Questions about Restoring Files
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Q: Is there a charge for restoring files?
A. No, there is no charge whatsoever for restoring
files. You can restore as many files as you wish as often as you
like.
Q: Can I view a backed up file without restoring it?
A. Yes. The software contains a feature that
will allow you to view a file without restoring it. This works by
saving the file to a temporary space on your hard drive and then
opening the applicable program to view it. This feature is useful,
for example if you have multiple versions of the same file backed
up and are not sure which version you want to restore.
Q: If I restore a file, will it still be backed up?
A. Yes. Restoring a file does not affect its
backup status. It will still be backed up and available to restore
again at a later date.
Q: How do I reinstall the software after a system failure?
A. If you have had a system failure, and the
BoneVault software is no longer installed on your computer, you
will need to download and install the software again from this website.
Once the software is installed, you will be able to restore your
file catalogue (the list of all of the files that have been backed
up) and retrieve all of your backed up files. In order to continue
to backup your files, you will have to set up your backup sets again.
Please keep in mind that in order to restore your file catalogue,
you MUST have a copy of your Encryption Key.
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